What is Search?
When to use Search vs. Chat
| Use Search to… | Use Chat to… |
|---|---|
| Find a specific file you want to open quickly. | Get an answer to a question. |
| Locate a document when you don’t remember its exact name. | Generate a deliverable like an email or report. |
| Scroll through every mention of a customer or topic. | Ask follow-up questions to explore a topic in depth. |
How Search works
- Keyword matching: Traditional keyword search finds exact matches in your documents.
- Semantic matching: Understands the meaning of your query, even when you don’t remember the exact words.
- Relevance signals: Results are ranked by signals like freshness, how often a document has been shared, and its verification status.